Search Outcome: Filling a Sales Development Representative Role in Salt Lake City, UT
Location:
Salt Lake City, UT
Industry:
Software
Position Title:
Sales Development Representative
Client Testimonial
“Amy got candidates in front of us almost immediately. We didn’t have to wait around to get started, and we were able to hire quickly.”
Challenge:
Our long-time client needed to retool its pipeline-generation team, selling customer retention software in a competitive hiring market.
The nature of the product created a challenge. The role attracted candidates from account management and customer success backgrounds who were comfortable working with existing customers but lacked the urgency and mindset required to generate new opportunities.
The client needed reps who could speak to retention while maintaining a sales-driven approach.
Solution:
Our search focused on identifying candidates who could balance customer awareness with sales execution.
We targeted early-career professionals who had exposure to customer-facing environments but were still responsible for driving activity and creating opportunities. This included candidates from hybrid roles where both relationship management and outbound effort were required.
Conversations centered on how candidates initiated conversations, handled objections, and created opportunities, not just how they maintained relationships. This clarified who had true sales instincts versus those oriented purely toward account management.
The process filtered out candidates who leaned too heavily toward support or retention without ownership of pipeline generation.
Outcome
- ▸ We built a group of candidates who understood the retention-focused product but still approached the role with a sales mindset.
- ▸ The client hired multiple reps within 4 weeks.
